Customer service ranks high on prospective renters’ lists

Landlords who play 'hard to get' may signify poor repair record
Published on Apr 22, 2004

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by CareyBot

A reader recently wrote, “Our landlord is difficult to reach and won’t do most repairs. Since we’re moving soon, any ideas on how to ‘check out’ our next landlord?” Customer service complaints are all too common–even in housing. According to ...