Industry News

Real estate industry lax on privacy

Less than half of survey respondents believe consumer data is protected

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Less than half of those responding to a recent Inman News poll feel the real estate industry is being responsible enough about protecting consumer privacy. Of the respondents, 40 percent said the industry is being responsible about consumer privacy, while about 29 percent said it is not. Almost as many – 26 percent – said they weren't sure. About 9 percent specified 'other' in answer to the question. A few survey respondents elaborated on their answers, with a couple mentioning problems they've seen surrounding privacy. "Too often, personal papers (tax returns, financials, etc.) are left in an office after being copied for submission to a lender or...I've seen divorce decrees, credit reports and other sensitive materials in the open," wrote Mike McCutcheon with Coldwell Banker NRT. Another person complained, "There is no underwriting process to assure that procedures are developed and employees...are trained in the area of protecting information." Privacy has become ...