Where is National Association of Realtors vice president of public affairs Steve Cook getting his stats when he states, "Unfortunately, hundreds, perhaps thousands, of consumers are running into real problems because of the lack of state licensing commission authority over these (minimum-service) situations" (See Inman News guest perspective: "NAR lashes back.")? Can Mr. Cook produce copies of even 10 documented complaints to state real estate commissions from consumers who had a bad experience solely because their fee-for-service broker failed to provide them with more service; or are these numbers just a blatant fabrication? Most fee-for-service brokers I know offer early termination and conditional refunds to any seller who will let the broker refer them to a full-service broker shou...
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