If you're wondering about how to make sense of capturing online consumers for your real estate business, Michael Montsko knows all about it. As president of the Weichert Lead Network, Montsko oversees the company's customer contact center and heads up strategy for the Weichert Web site and the company's overall Web presence. Prior to this position, Montsko was vice president of business technology for Weichert Lead Network, where he spearheaded the company's technology initiative in its contact center, which responds to customer inquiries seven days a week. The Weichert Web site averages 2.4 million visitors per month, and contact center specialists typically respond to a customer Web inquiry in less than a minute. Prior to joining Weichert, Montsko was vice president and chief technolog...
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