A client I met in the spring is close to buying, and we did our walkthrough today. I don't know if lots of you have encountered the "smaller/bigger" phenomenon (or even if it has a real name) but that's what I call a client's reaction to seeing a place for the second time ("it looks so much smaller than I remember it") and then for the third time ("it looks so much bigger than I remember it.") Because most buyers and renters seem to have this response, I usually try to make sure that the client has gotten in at least once during the acquisition process so that the walkthrough can be on that magic visit #3, when everything looks bigger again. That way, at the same time that they're feeling a magical sense of ownership of "Wow, this place is going to be mine," they can feel that ...
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