BrokerageIndustry News

Real estate experts see industry’s future

Business won't survive without stellar service, Web 2.0

What are the changes taking place today that will influence our business tomorrow? Learn what the experts at Real Estate Connect think the future of real estate will be like. I've always admired Craig Newmark, the founder of Craigslist.com. He has a terrific sense of humor, especially when he referred to himself at this year's Connect as "eye candy." He is an amazing model for our industry. For a man who is worth billions, he describes himself as "just the customer service guy who answers the phone." I have every confidence that Newmark takes customer service calls. At the heart of what our business should be, even in light of all the technological innovation, is being of service to those who elect to do business with us. Our business is not about just the numbers, it's about making a difference to those who lives we touch. Newmark believes that people are basically good. He is now electing to devote both his time and his money to creating peace in the Middle East. In th...

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