Industry News

Lenders score points by keeping consumers up-to-date

Borrowers miffed when payments, closing costs don't match estimates
Published on Dec 12, 2007

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by CareyBot

Consumers ranked Wachovia, SunTrust and Bank of America as the best mortgage loan originators in terms of customer satisfaction, with First Franklin, Washington Mutual and American Home Mortgage Co. among those scoring below the industry average. That’s according to 4,378 ...