Industry News

When loyalty is based on indifference

The Davison Files
Published on Feb 5, 2008

Get Inman via Facebook Messenger
Our top headlines delivered once a day.
by CareyBot

It's amazing what some companies take for granted.

It's amazing what some companies leave on the table.

It's amazing what some companies don't do to blow their customers away.

It's sad how little most companies invest in building affection with their customers. I could be talking about major real estate brands. I could be talking airlines ...

Comments