Get Inman via Facebook Messenger
Our top headlines delivered once a day.
by CareyBot

I met Alice Heiman, as I have done so many serendipitous things, online. (Longtime readers of this column will know that's how I met my husband.) A sales coach -- whose background is in sales training, so she has "trained the trainers" -- she is based in Reno, Nev., where she offers some of the best advice for salespeople I have ever seen. Her Web site,, offers free sales tips, articles and a list of recommended books -- in addition, later this month there will be a video presentation with Alice herself. Until then, you'll just have to make do with this lovely Q&A. Rookie: So what's your background? AH: Prior to doing sales training and coaching, I was an elementary school teacher for 15 years. One of the things that makes me a really good co...