Editor's note: We've called upon our readers to explore a path forward for the real estate industry through the Roadmap to Recovery editorial project. This contribution, by industry veteran Jack Harper, marks the conclusion of the Roadmap to Recovery project and the start of focused coverage based on common themes highlighted by our readers during the course of this project. We welcome your continuing participation as we explore the structure of real estate commissions, virtual brokerage, the credit and foreclosure crises, and other pressing industry issues. In the past 25 years that I have been in the residential real estate industry, I have become mildly amused at the cyclical nature of our business. First, we have the market cycles in which we ride giddily on the waves of success due more to the market and less to our own business plan. For years, we float joyfully on the crest, buoyed comfortably by the steady stream of visitors to open houses, calls triggered by our y...
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