DEAR BARRY: I am the broker of a large real estate company. In my area, most home inspectors use computerized reports, with photos of the defects they disclose. Very few still use the old-fashioned, hand-written forms, and I seldom give my business to those backward dinosaurs. One of those technophobes happens to be the most experienced home inspector in my area. He usually finds defects that are missed by other home inspectors. In fact, he even finds problems that are missed by the termite inspectors. But I can't stand his lousy 1990 carbon copy reports. They're hard to read and harder to e-mail. So I never refer this Neanderthal to my clients. But when other agents refer him, his reports make me so mad I could pull out my hair. What is it that keeps these closed-minded idiots from getting with today's high-tech program? --Yuli DEAR YULI: Sit down and cool off. Businesses today are in technological transition, including home inspection and real estate companies. Most home...
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