I recently heard cable culinary commentator Alton Brown quote Miss Piggy as having said that "(a)fter all the trouble you go to, you get about as much actual 'food' out of eating an artichoke as you would from licking 30 or 40 postage stamps." I'm rapidly coming to feel the same way about all the trouble my clients go to house hunting on the Web.
Now, don't get me wrong -- I am not one of those brokers who thinks that putting listings on the Web was the final nail in the coffin of the professional real estate service industry. Rather to the contrary, actually; I'm a buyer's broker, and grew up in the Internet era. So I've always seen having listing data freely available online as an empowerment issue.