How does this happen? I try to reach out to a social media expert only to find that there is no way to reach him. He has a Web site but it doesn't have his contact information on it, and I can't find an e-mail address and there doesn't seem to be one of those contact forms.
To make matters worse, his name on Twitter is different than his real name and I never remember what the Twitter name is because it isn't a real word and it doesn't make sense. I don't know him well enough to somehow connect the screen name to his actual name.