I remember when e-mail first hit the real estate office I was in. Most of the agents did not have computers in their offices -- they used the shared machines in the resource rooms.
They needed help and training to learn what most of us already knew from years of using e-mail as a part of everyday life.
It wasn't unusual for agents to check their e-mail once a week. Those of us who brought laptops into the office were met with suspicion as we read our e-mail and worked with consumers on the Internet. We were considered "techies," and techies, in their view, were not as good as salespeople.