How the customer relationship has changed in the social era [VIDEO]

Insight from Hearsay Social founder and CEO Clara Shih
Published on Aug 29, 2013 | Updated on Jun 4, 2014

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by CareyBot

Clara Shih is the CEO and founder of social sales and marketing platform Hearsay Social. A pioneer in the social media industry, Shih developed the first social business application, Faceforce, gaining insight for a bestselling book, “The Facebook Era: Tapping ...