Brokerages affiliated with franchisors Prudential Real Estate, Re/Max and Century 21 scored higher than average in overall customer satisfaction among first-time buyers in a J.D. Power study measuring customer satisfaction among first-time and repeat homebuyers and sellers among the nation's largest real estate companies. In general, overall satisfaction with real estate companies was higher among consumers who had bought or sold a home before, compared to first-time buyers and sellers. On a 1,000-point scale, the average score among repeat homebuyers was 817, and 803 among repeat home sellers, compared with the industry average of 797. Companies affiliated with Prudential Real Estate ranked highest with first-time homebuyers in overall customer satisfaction (811), followed by Re/Max...
Discount brokerage gets $100M more from billionaire founder
by Teke Wiggin | 22 hours
How one agent made his name as a media entrepreneur
by Gill South | 1 day
Special Report: How to make the most of open houses
by Gill South | 7 days
Real estate agent arrested after hook-up in recently sold home
by Marian McPherson | 2 days
How does Howard Hanna do it?
by Victor Lund | on Aug 23, 2016