• A 'boundary' is the dividing point between behaviors that we are willing to accept from others.
  • Slain by an expectation is when two people have different expectations resulting in disappointment.
  • Standard and boundary differences are the primary sources of conflict in almost every area of our lives.

Clinton or Trump? Global warming or cooling? Black lives matter or all lives matter? In a time where emotions are running higher than any time in decades, the question is where do you draw your personal boundaries when you are working with clients — do you speak up or shut up?

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