Editor's note: Robert Bruss is temporarily away. The following column from Bruss' "Best of" collection first appeared Sunday, June 25, 2006.
David and Suzanne McKenna own their home on Maybell Way in Palo Alto, Calif. Their residence suffered serious damage as the result of two backups of the city sewer serving their home.
After the first backup, their homeowner's insurance company paid to install a new lateral sewer pipe from the house to the sewer located in the street. more...