How to find good home-improvement contractors

Q: I have read many times that when hiring professionals to work on one's home that three bids, with references, are preferred. Unfortunately, I have a problem with that method.

While it sounds prudent, I live in a place (Vallejo, Calif.) where I can't get a single pro to come out to my house, let alone three of them. I have been stood up many times and have been disappointed with the few that have come out. It seems that people wish to work on new home developments.

Most of my neighbors are do-it-yourselfers, but I am not so confident, nor do I have the time.

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