Pull back the sheets on 'business as usual' 

Flickr photo by melissago.

Company policy -- those best practices presumably established to support an organization's goals. It begins as a compilation of a lot of little words and ideas, purely inorganic.

Left unchecked and unquestioned, however, this same policy over time becomes a cancerous death sentence for a company's relevance and success -- an emotionless monologue delivered one too many times.

Considered from the perspective of the individual agent, company policy is synonymous with "the way I've always done it," and nothing can kill an otherwise good business faster.

more...

To view this premium content sign in to your Premium Member account.

Premium Members have full access to all news archives & premium content.

Purchase Professional Membership for $199/year OR
Premium+ Membership for $149/year OR
News Membership for $69/year

Buy Now

Advertise with Inman

All rights reserved. This article may not be used or reproduced in any manner whatsoever, in part or in whole, without written permission of Inman News. Use of this article without permission is a violation of federal copyright law.