How to cancel exclusive buyer-broker agreement
REThink Real Estate
By Tara-Nicholle Nelson, Thursday, July 29, 2010.Q: If I sign a "Buyer Representation Agreement -- Exclusive" (form), can I cancel it at a later date? --Igor, California
A: That depends. Every year, more and more buyer's brokers require their clients to sign an exclusive buyer representation agreement before they invest lots of time and gas money into the enterprise of helping them house hunt.
Sometimes this is because the agent has been burned by disloyal clients seeing a home with them, but then writing the offer with their cousin the agent, or with the listing agent, in an effort to get a rebate.
Other times, it's because the broker's office requires it, or because the agreement (like the California form you reference, the "Buyer Representation Agreement -- Exclusive" form) very clearly specifies the things an agent does and doesn't do, and allows the buyer and broker to agree in advance to forms of alternative dispute resolution, like mediation and arbitration.
In other cases, agents simply use these forms as a convenient, logical entree to the discussion of how agents get paid, why it's important for the agent to actually write the offer, and other details of the buyer-broker relationship, so that the buyer is clear on exactly how it all works (and many homebuyers are not clear on this at the outset!).
On my very first transaction, the buyers (friends of mine) decided to go window shopping at open houses one Sunday when I was going out of town. I offered them a stack of my business cards, but they said, "No, no, we're just looking. We're not serious yet." They went out and -- pursuant to Murphy's Law -- found the home of their dreams.
Despite their expression that they had an agent, the listing agent wrote up an offer on their behalf. Immediately, they left and ran to call me in their excitement!
They were thrilled, and knew I would be, too -- they didn't have the faintest clue that, by writing the offer with the listing agent, they had essentially decided they would no longer be working with me. They were flabbergasted, dismayed and apologetic when I explained what had happened to them.
They didn't get the house, so it ended up being a non-issue. But forever after, I informed my clients up front how real estate relationships and compensation worked.
Perhaps the best feature of the form you're considering whether to sign is its flexibility. In the first paragraph, it allows you and your agent to enter start and end dates for the contract. I'd encourage you to start out with a very short-term agreement, especially if you have doubts as to whether this agent is "your" agent.
To satisfy your agent's (realistic) concern about being used to show houses, and then you buying a house with another agent, why don't you sign the first agreement with a very short term -- a weekend, say, or even a couple of weeks.
That way, you can have a clear conversation that this is really a trial, relationship-building period for you both. Then, when you feel a bit more comfortable, you can sign one for a longer period of time.
Most agents I know who use these agreements agree that they would never want to work with a client who decided not to work with them, and they have a professional policy of releasing clients upon request.
However, I'd encourage you to negotiate and sign an addendum that gives both you and the broker a 48-hour exit clause. If either one of you feels like breaking up with the other, you give a notice. That would provide 48 hours for the disgruntled party to cool off and make an effort to work it out, but would not bind either of you unreasonably to someone you don't want to work with.
Happy house hunting!
Tara-Nicholle Nelson is author of "The Savvy Woman's Homebuying Handbook" and "Trillion Dollar Women: Use Your Power to Make Buying and Remodeling Decisions." Tara is also the Consumer Ambassador and Educator for real estate listings search site Trulia.com. Ask her a real estate question online or visit her website, www.rethinkrealestate.com.
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Submitted by Paul Howard on July 29, 2010 - 1:46pm.
I'm in favor of the easy out clause - for both the home buyer AND their agent.
This is the one I use: "AGREEMENT TERM: Beginning Date:_______ Ending Date:__________or, if earlier, upon receipt by either party to this agreement of a written termination notice from the other party."
I'm curious about your opinion of the use of the term "exclusive buyer-broker agreement".
As you used it, it doesn't have anything to do with exclusive buyer agents (which are agents that work for companies that do not represent sellers).
In your use, it means that the agent is the one (to the exclusion of all other agents) to represent that particular buyer.
The use of the term in that way creates confusion because consumers that are looking for an exclusive buyer agent to represent them may think that is what they have - after all the form says "exclusive buyer-broker agreement". In fact, there may not be an exclusive buyer broker involved at all.
The term 'exclusive right to represent' (in my opinion) would be more appropriate.
What do you think?
Paul Howard, Broker
NJHomeBuyer.com Realty
Cherry Hill NJ 08002
www.FaceBook.com/homebuyers
(Member: National Association of Exclusive Buyer Agents www.naeba.org )
Submitted by Bruce Hahn on July 29, 2010 - 6:49pm.
The best way to avoid misunderstandings, and for home buyers and sellers to protect themselves, is to discuss their expectations in advance with buyers or listing agents in advance, and render the specific agreed upon services in writing as an addendum to the representation contract. For example a listing agent might agree to a specific frequency of ads in specific advertising mediums, a specific frequency of open houses etc., while a flat fee/discount broker would make it clear what services will not be provided for their fee. If the agent or broker fails to live up to the terms of the agreement, the home seller can point to specific shortcomings as the justification for canceling the agreement. In the case of buyers agents (exclusive or dual agents) those discussions would also provide more clarity regarding the types of pitfalls described in this article.
In all cases it is in the interest of consumers to have a mutual understanding of their obligations.
Bruce Hahn
American Homeowners Foundation