Barbara Delantoni

It sounds like their agent wasn't looking out for their best interests. They would have benefited from having an Exclusive Buyer's Agent (EBA) whose only loyalty is to the buyer. EBA's can be found at the National Association of Exclusive Buyer's Agents (NAEBA) website: http://naeba.org/ Barbara Delantoni Buyer's Broker Redwood City, CA

I'm finding that Bank of America is incapable of processing a loan in a reasonable period of time. I think they must have too much business for the number of staff they have on board. I've had two loans with them in the past month and a half that take forever to get through underwriting. Even calling supervisors and having them put a rush on does no good. What really hurts is these are approved short sales. After waiting 4-6 months to get short sale approval, it adds insult to injury to have my buyer's own lender drag their feet on simple approvals. 20% down, appraisals over contract price, makes no difference. I am encouraging my buyers to not use BOA until they get their act together.

First of all, to my knowledge, there is no ability to "act as a referee" in California. We do not have transactional brokerage here, thank God. What we have is actually pretty clear and straight forward. One can act an agent for the seller, the buyer or both (dual agency). I do agree that dual agency is ridiculous. You can't represent both sides fairly. As soon as I explain to my clients that it is like an attorney representing both sides, they get it. As an Exclusive Buyers Agent (EBA) my loyalties are crystal clear. I represent the buyer and only the buyer. The only time a problem could arise is if I had two buyers interested in the same property and that is extremely rare. As far as I am concerned dual agency and transactional brokerage have the same problem. They are for the agent's benefit, not for the buyer's (or the seller's). Barbara Delantoni Buyer's Broker Redwood City, CA