'Procuring cause': Who gets paid in real estate deals?

Home buyers may not realize that they can jeopardize their real estate agent's compensation in a real estate transaction by providing personal information to another agent at an open house, failing to formally end a working relationship with another agent, or even requesting information about a property through an agent's Web site.

The National Association of Realtors has for decades maintained policies to resolve disputes that relate to "procuring cause" – a determination of which real estate professional started an ongoing c

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