Bigger is better for home builders Premium Content

Industry consolidation leads to improved customer satisfaction, report finds

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Consolidation in the home-building industry has allowed large builders to speed up construction time, limit cost increases, and boost financial performance and customer satisfaction ratings, according to a report by the Joint Center for Housing Studies at Harvard University, though it's uncertain how the industry will respond to a changing market.

"If the housing market weakens in the years ahead and competition increases, larger builders still have the potential to improve their operations and maintain their strong financial

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