ZipRealty posts agent ratings 
Public will only see positive testimonials
By Matt Carter, Tuesday, November 11, 2008.
ZipRealty Inc. is making public the customer satisfaction ratings that it's been collecting on its agents for nearly a decade, providing prospective buyers and sellers with a means of vetting agents on the company's own Web site.
Many third-party Web sites already give consumers the opportunity to rate the services provided by real estate agents and professionals in other fields. Others have sprung up offering to assist those being rated with "online reputation management."
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