Name your neighborhood: the new wave in real estate search
Many brokerages, MLSs lag national websites
By Matt Carter, Monday, April 26, 2010.
Flickr image by rutlo.National real estate search sites are giving homebuyers who have fallen in love with a particular neighborhood the ability to type the neighborhood's name into a search box and see the properties for sale there.
Go to Realtor.com, Trulia or Zillow, and type in "German Village, Columbus, Ohio." You'll not only see the homes that are for sale there, but Trulia and Zillow display the names of hundreds of other neighborhoods on an interactive map of the city, and make it easy to build searches around those neighborhoods.
If consumers are coming to expect such neighborhood-search capabilities, they are likely to be disappointed by many property-search websites -- including some operated by national franchisors, big-name brokerages and multiple listing services (MLSs).
Most will allow users to search by ZIP code, and some can also show properties for sale within a school district. But those are usually larger geographic areas that are likely to contain several neighborhoods.
It's often possible to enter a street name without an address in order to see what's for sale on a particular street, but that's not the most efficient way to find a home in a particular neighborhood. Neighborhoods typically have dozens of streets, and a given street may run through many neighborhoods or even cities and counties.
Map-based radius searches -- which allow users to search for listings within a certain distance of a location -- may pull in results from several neighborhoods with quite different characteristics.
Neighborhoods are the lingua franca of real estate agents and consumers -- a classification system that condenses a wealth of information about home prices, property types, demographics, proximity to schools and other amenities into a single, easy to remember term.
To those who are already familiar with it, a neighborhood name conjures up more than just statistics -- it's an image of a place and the people who live there.
For homebuyers relocating to a new city, neighborhoods are a way of breaking down what might otherwise be an overwhelming set of choices into more manageable subsets.
Describe your dream home to a friend or a real estate agent who knows the city you want to live in, and chances are they will be able to rattle off the names of the neighborhoods you'd be most interested in.
"If you are in a coffee shop in San Francisco, and you tell a person, 'Here is who I am,' they will say, 'You should look in Russian Hill, or the Mission District,' " said Mark Friend, vice president of sales and marketing for Maponics, which builds and licenses neighborhood boundary datasets used by Google, Trulia, ZipRealty, Roost and others.
"People love our neighborhood search," said Ken Shuman, a spokesman for Trulia. "The feedback has been overwhelmingly positive."
Shuman said Trulia implemented a major expansion of its neighborhood search capabilities last year -- a project it wouldn't have embarked upon unless it was popular with consumers.
Trulia lets users type a neighborhood's name directly into a search box -- a fast way to pull up results if they already know the name of the neighborhood they are interested in -- or click on "more neighborhood options" if they don't.
Moving a mouse cursor over a map of the city reveals the names of any of 294 neighborhoods defined for Columbus, like the Olentangy neighborhood on the city's north side -- not to be confused with Olentangy Commons, Olentangy Glade, or Olentangy High Bluffs.
Zillow has similar capabilities, with boundaries for 278 neighborhoods in Columbus. Realtor.com allows keyword searches by neighborhood but lacks interactive map tools for discovering neighborhood names and tailoring search results.

A Trulia.com screenshot shows homes for sale in Columbus, Ohio's German Village neighborhood.
"Brick and mortar" sites lag
Traditional "brick and mortar" companies such as brokerages and MLSs "are ceding the market to other players" by not implementing neighborhood search, Friend said. "Zillow, Trulia, Realtor.com -- those companies have moved in and taken advantage of what people want."
While Maponics obviously has a vested interest in seeing more widespread adoption of neighborhood-based search capabilities, real estate technology consultant Brian Boero agrees that they are useful tools for consumers.
Boero -- whose firm, 1000Watt Consulting, helps real estate companies get the most out of the Web -- said it's not just the cost of providing neighborhood search that's standing in the way of adoption. ...CONTINUED
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Submitted by Doug Francis on April 26, 2010 - 1:06pm.
That is a lot to take in, and really shows the amazing tools that today's home buyers have at their finger tips. Agents will really need to be specific and detailed in their data input... and, dare say it, not be tempted to stretch the truth.
It is great when it works.
My issue is when there is a problem with the data like what happened last week to a listing. Not to mention names, but the Z-stimate used an incorrect, duplicate street address, antiquated tax record number so the property's online estimate was $450k below market. Come-on man!
If the data is wrong then you are sunk.
Doug Francis
RE/MAX Presidential in Fairfax, Virginia
www.DougFrancis.com
Submitted by Ruthmarie Hicks on April 26, 2010 - 1:28pm.
How can the likes of Zillow do that when they don't even seem to have a handle on what municipality about 1/4 of the listings in my area are actually in? Their zestimates are so far off its comic - so how are the drilling into neighborhoods so specifically. My guess is they are getting a lot of the fundamentals WRONG.
Submitted by Matthew Dollinger on April 26, 2010 - 3:49pm.
I think that at least the mapping element is being made a lot harder than you're making it out to be - at least in our area of Chicago. We worked with our website provider Terabitz to incorporate this into the search of our website last year.
The most difficult part of it was creating the polyline map through Google for Terabitz to reference. After creating this we were able to "call" it up for consumer's search as they typed it into the box.
Given, we have it a little easier as their are "defined" areas for our community and neighborhood areas - but I would recommended discussing this with your vendor if you can - or your IT department if you are doing it internally.
Matthew Dollinger
Performance Coach
@properties, Chicago IL
Submitted by Ken Lampton on April 26, 2010 - 6:05pm.
Perhaps the accuracy of these neighborhood naming schemes will improve in time.
At present, however, I'm seeing wildly inaccurate boundaries assigned to the Dallas-area neighborhoods I know best.
Anybody else experiencing this in your neck of the woods?
------------------------------------
Ken Lampton
RE/MAX About Dallas
www.m-street-dallas.com
Submitted by John Rowles on April 27, 2010 - 3:59am.
I'd like to point out that there is this technology out there called a "search engine" that does the same thing for ANY criteria.
The Fifth Ward is a Neighborhood in Newport, RI.
Type "Fifth Ward Newport RI" into Trulia -- 0 results.
Try the search "fifth ward" on RealEstateNewport.com, a search engine we built using Google Enterprise Technology, and you get 158 listings in the Fifth Ward.
It has worked this way since day one.
It doesn't matter what criteria a person wants to use. It could be neighborhoods, it could be "water damage and short sale" -- whatever is in the data.
I can see an argument for poly lines on the map, but I'd rather have accurate results than pretty graphics.
Bottom line -- a *true* search engine combined with local knowledge of what properties are considered to be in what neighborhood is a more accurate way to search by neighborhood.
John Rowles
MainRhode Real Estate Search Technologies LLC
jrowles@mainrhode.com
www.mainrhode.com
Submitted by don marks on April 27, 2010 - 5:57pm.
Intersting story....I always thought neighborhoods would be the future of where people search online...that being said, to date I have not been sucessful in finding a company that would be willing to develop out NeighborhoodRealEstate.com to take advantage of this market shift, perhaps this will be the story that gets things moving...