professional communication
Buyers are choosing based on what your communication reveals
by Deb Siefkin Apr 21
When does an agent's job begin? A common myth — debunked
Mosaik’s Sheila Reddy challenges a common industry assumption
AI to build client relationships
Agents are getting AI backwards, writes contributor Bernice Ross. They need to start with old-fashioned interviews before asking AI to write generic prompts for their business
by Bernice Ross Dec 10
lead generation metrics
These 5 metrics give you a custom dashboard to plan smarter, grow faster and stop guessing, Josh Ries writes. Head into 2026 with a plan based on data, not hope
by Josh Ries Dec 2
9 tips for negotiating concessions without losing leverage
Stop begging for discounts and start controlling the negotiation with confidence
by Chris Pollinger Nov 19
Person holding fist in air in triumph
During a time of significant disruption, new agents have continued to enter the industry with optimism. Turns out, many of them have good reason — they're crushing it
by Lillian Dickerson Sep 24
A welcome sign on a front door to symbolize a new agent's guide to home showings
Team lead Carl Medford writes that developing a process for conducting home showings will help you manage client experiences with confidence
by Carl Medford Aug 26
family with sold home as part of how to write a real estate case study
Want to brag on your business and the service you provide? There’s no more convincing format than a case study based on a previous transaction
by Christy Murdock Aug 22
Here's what's happening with home prices in your market: Pulse
Sellers and buyers both seem dug in on their price, so we asked: What's happening with home prices in your market, and how are you setting expectations with clients?
by Inman Jul 23
A woman on her computer with code in the background to signify costly ChatGPT mistakes.
Who better to help you avoid AI mistakes than AI? Bernice Ross talks with ChatGPT to find out how to avoid the biggest blunders
by Bernice Ross May 19
How to navigate a buyer’s cold feet without derailing the deal
Buyers may cancel a purchase due to anxiety about the market, trepidation about financial obligations or a nagging feeling that a more perfect home might be out there, Luke Babich writes
by Luke Babich Feb 4
12 objection-handling analogies real estate agents need in 2025
Metaphors and analogies help you communicate with clarity, confidence and compassion, coach Darryl Davis writes, turning conversations into connections and objections into opportunities
by Darryl Davis Nov 14
How I secured a Soho penthouse for clients after a 4-day search
In this luxury case study, learn how The Agency's Daniel Blatman overcame multiple offers and a short timeline to help his clients meet their goals
by Daniel Blatman Jul 9
Forget buyer love letters. Craft a perfect offer instead
If you’re putting together a beautiful, thoughtful offer package, your buyers won’t have to supplement with a love letter. Here's how to impress with your pdf
by Janet Pozos Aug 14