renter service

How to make an emotional connection with your renters

Being present to your renters' needs can mean the world to you both

Offering your renters an approachable, personable service experience is one of the best methods you can use to boost renewal and loyalty.

After all, when you yourself think of the brands you love, it’s not the product — but rather, the experience — that keeps you coming back.

In this webinar, Sprout Marketing CEO Barbara Savona delivers a fresh perspective on how to:

  • Take steps to propel your overall service experience from “meh” to “Wow!”
  • Cultivate a culture of positivity and helpfulness
  • Overcome renters’ previous negative experiences

Brought to you by AppFolio, providers of web-based property management software.