How to give listing feedback tactfully — even when it’s negative

Is brutal honesty is the best policy? Yes, but be careful how you phrase things

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Inman Connect New York | January 29 - February 1, 2019

We’ve all had those showings where the timing (or the seller) just wasn’t quite right. You know, the ones where you walk in with hopeful buyers and walk out less then 10 minutes later with an air of disappointment surrounding you.