The Agent of the Future is Already Here

The agents winning listings right now aren’t working harder, they’re showing up differently. Zillow VP of Agent Success Racquel Russell pulls back the curtain on what Zillow is seeing across millions of transactions: how seller expectations have shifted, what the listing conversation looks like when an agent walks in prepared, and where the profession is heading next. Candid, forward-looking, and built for agents who want to know what separates the top of the market from everyone else right now.