Inman

New service combines personal touch with electronic signing

DocuSign has launched a new, In-Person Signing feature for its online document signing service, the company announced last week.

The new service aims to make it easier to complete all facets of real estate transactions electronically – from start to finish – saving time and lowering costs.

A growing number of real estate industry professionals are using the Internet to connect instantly with their clients, according to DocuSign. And more agents and brokers, mortgage brokers and financial institutions, and new home builders are using DocuSign services, the company said, rather than relying on printers, mail, faxes, overnight mail or personal delivery to obtain signatures.

In-Person Signing makes it possible for agents and brokers to maintain the personal touch with clients, even though documents are completed electronically through the DocuSign service. Instead of paper and pen, final documents are presented for signing on a computer screen or laptop with all parties present.

Signers simply drag their electronic signature, created within DocuSign, to the appropriate location while the agent moderates the signing process as each document is completed. In-Person Signing, like DocuSign’s other signature service options, is completely legal and provides a full audit trail for each document and signature, the company said.

New-home builder Quadrant Homes is rolling out the In-Person Signing feature of DocuSign for closing new home purchases, according to DocuSign. Using the feature will eliminate the need to print out purchase agreement documents and fax them from building sites to the home office in Bellevue, Wash.

“Given the pace of new home construction in the Northwest, we need to be as automated and efficient as possible,” said William Boucher, vice president, communications for Quadrant. “Almost everything we do is on the computer except when it comes time to sign documents, and then we go back 10 years. Online signing will reduce our dependency on inefficient paper-based processes. The industry is moving in this direction, and we believe it is important to stay ahead of the curve.”

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