Inman

The future of work: How to earn the trust of your clients

Serghei ZADVORNII / Shutterstock.com

What if your home remembered your preferences and knew when you were going to run out of toilet paper or coffee — then ordered more for you? The concept of “omotenashi,” the Japanese art of hospitality, gets broken down and applied to real estate by Marcela Sapone, the CEO of Hello Alfred.