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WATCH: Why the closing process is getting a major shake-up

Credit: Jim Dalrymple II

A decade ago, real estate transactions were mostly local affairs. Despite the dot com bubble around the turn of the century, real estate was still hanging on to its analog procedures, and consumers were mostly okay with that, according to Spruce Holdings CEO Patrick Burns.

But in the years since, something changed.

“Consumers are demanding convenience,” Burns said Friday at Inman Connect Las Vegas. “They’re demanding transparency because the rest of their lives are like that.”

Burns explored how the real estate transaction is changing today during a panel talk titled “Closing process getting a major shake-up.” His company specializes in title and escrow services.

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