The roof that lasted 10 years

Homeowner learns sad truth about warranties

Inman News

Q: I got a 25-year warranty on my roof when it was installed in 1995, then with all the rain in 2005 my insurance company inspected the roof and advised I needed a replacement. When I called the roofing company that had installed the roof, it had gone out of business, and the referral phone number went to another company.

When I showed the new roofer my warranty, he said it could be honored only by the installer. He would give me a new warranty with the installation of a new roof. I said OK.

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