Ground-level inspection misses a host of roof defects

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Dear Barry, I've got two general complaints against home inspectors. The last two inspectors I hired inspected the roofs from the ground only, and neither reported any defects. That's problem number one. I have also found that home inspectors won't admit to errors made during their inspections. When problems are discovered after the purchase, they often dismiss them as "normal conditions." For example, when I found that my main water-shutoff valve was leaking, I called my home inspector, and he said that was normal. How would you rate this kind of performance? --Gary Dear Gary, Some home inspectors are definitely more professional than others, and your inspectors have apparently been on the lower end of that spectrum. All home inspectors miss a random sampling of property defects. That's the human aspect of doing business. But when errors and omissions are discovered, inspectors should respond in a forthright manner, rather than making excuses. That is the honest and acceptable stan...