AgentIndustry News

What to do when sellers hide defects

Agent shares blame for failure to provide report in timely manner

Learn the New Luxury Playbook at Luxury Connect | October 18-19 at the Beverly Hills Hotel

DEAR BARRY: We bought our home six weeks ago. The sellers had inherited the property and claimed to know nothing about its condition. After moving in, there was a rainstorm. The roof leaked and the bedroom ceiling became wet. Our home inspector had said the roof was fairly new and in good condition. The termite report, however, disclosed water stains on the bedroom ceiling.

Unfortunately, we did not receive the termite report in time. Our real estate agent never gave us a copy. We obtained one directly from the termite company three days before the close of escrow. By that time, our deadline for negotiation had expired and our belongings were already packed in a moving van.

When we complained to our agent, he apologized for not having provided the termite report, but he assured us that the stains were probably caused by old leaks and were "no big deal." He also insisted that the sellers couldn't have known about the ...