Brokerage

6 ways to destress your real estate transaction

Agents need to know when to humble themselves and admit when they're wrong

By KIM GELLATLY  With rising sales prices and very low inventory here in Portland, Oregon, I have been noticing a trend over the past several months of buyers and sellers who are carrying a lot of stress about the sale or purchase of their home. More transactions seem to be falling apart over buyer and seller differences, and more tense interactions seem to be occurring among real estate agents as they negotiate deals. It makes sense: Stressful clients can easily make for stressed-out agents. So, if you’re feeling the pressure of your local market, here are some tips and tactics I have used during some of my recent stressful sales to help ensure a smooth transaction for all parties involved: 1. Give people the benefit of the doubt and listen to their concerns. When a buyer or seller is stressed, it often materializes in a late-night angry call or a lengthy email. If you’re on the receiving end of these stress-induced communications, please remember what it’s like...