Opinion

My Uber driver was a real estate agent

And he had some things to say about what the industry can learn from his side job

How perfect. While on my way to Real Estate Connect New York, using Uber to get to the airport in Miami, I found out that the driver is a real estate agent! He drives for Uber early in the morning and in the evening for some extra cash. So on my way to the pre-eminent real estate technology event in the industry, I was reminded, once again, about how we need to look at other companies (like Uber) that have disrupted industries — both with technology and by understanding consumers. Tony was my driver's name, and we talked about the real estate industry during the whole ride. We discussed how inefficient it was and how someone could potentially "Uber-ize" real estate. Let's look at two comparisons of Uber's operations and the real estate industry and examine how we could address consumer expectations: 1. The ease of scheduling pickup. I go to the Uber app and request a car. I know who is nearby; I know what their rating is; I can get an estimate of how much my ride is goin...