Outsourcing and mortgage lenders

Practice takes up one-third of technology expenses

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Dive into the latest Technology affecting RE, July 17, 2018

For the top mortgage originators and servicers, about a third of all technology operating expenses in 2003 were related to outsourcing certain technology functions to business partners.

About 67 percent of technology spending was dedicated to origination functions and 33 percent to servicing functions.

And of the 2003 technology spending, 57 percent was for required maintenance, while the remaining 43 percent was discretionary.