PrivateTel, a privacy-oriented telecommunications company, today announced the launch of Click-and-Connect, a customer relationship management technology for real estate firms that enables home buyers to connect by telephone with real estate agents with the click of a mouse.

The technology allows home buyers to dial up a real estate agent by clicking on a property listing when they are surfing the Web. The service also delivers business analytics that enable real estate firms to better target local advertising and improve the online sales experience, according to the announcement.

The Click-and-Connect system places calls to the home buyer and agent, connects the phone calls as soon as they are answered, and protects the privacy of both parties. The system keeps confidential all parties’ phone numbers, according to a company description of the service. Calls are automatically announced as Click-and-Connect calls when each party answers their phone.

“Click-and-Connect is a strategic bridge between a real estate firm’s online and offline sales channels. By enabling high value home buyers to immediately reach an agent, Click-and-Connect helps agents close more sales and increases customer loyalty,” said Pete Pattullo, PrivateTel CEO.

Real estate firms operating their own Web sites can install Click-and-Connect with no equipment or software to purchase. The service can be integrated with any Web site, used in a Web-connected desktop application, managed online and linked with customer databases. The software lets individual agents direct calls to their home, business or mobile phone number.

PrivateTel offers privacy technologies in the converging markets of telecommunications and the Internet. PrivateTel’s Web-integrated telecommunications services provide tools for social networking, dating, e-commerce, and personal ads.

Other companies, such as Ingenio, also offer click-to-call technologies.

***

Send tips or a Letter to the Editor to glenn@inman.com or call (510) 658-9252, ext. 137.

Show Comments Hide Comments

Comments

Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Success!
Thank you for subscribing to Morning Headlines.
Back to top
×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription