Q: My loan officer gave me a Good Faith Estimate that shows the interest rate, term, loan amount and a listing of all settlement costs, including lender and third party charges. My plan is to use this document to shop different brokers/lenders to find the best deal. Is this a viable shopping strategy?

A: NO! The loan provider who gave you the GFE is not bound to any of the numbers on it. The numbers shown might have been given in good faith, but often they are just lures designed to hook the borrower. The loan provider in such case has no intention of delivering on them.

The GFE, short for Good Faith Estimate, shows the interest rate, term, loan amount, and all settlement costs on a particular loan. The items on the GFE can be divided into three major groups: interest rate and points, fixed-dollar loan fees, and third-party charges. An unscrupulous loan provider can manipulate all of these. There is no legal liability for errors on the GFE.

The interest rate shown on the GFE, even if it was accurate on the day it was given, was obsolete the following day. The same is true of points (items 801 and 802 on the GFE), which are upfront lender charges expressed as a percent of the loan. Because the market is volatile, lenders reset their rates and points every day, and sometimes within the day.

Shoppers can depend on quoted rates and points only when they have a written confirmation from the lender that the terms have been “locked” for a specified period. The GFE is not a lock statement.

A favorite trick is to understate the price (rate and points) on the GFE, and then attribute the higher price on the day the shopper locks to changes in the market. Ordinarily, a shopper has no way to challenge the loan provider’s statement about the change in market price.

Fixed-dollar loan charges are supposed to compensate lenders for the costs of originating the loan. They are all in the 800 series and include such items as loan processing and underwriting. These charges are not market sensitive and should be guaranteed by the lender providing the GFE, but they aren’t. Under the rules, they remain “estimates” subject to change. This means that an unscrupulous lender can discover that his charges are higher than estimated, and can even discover some new ones that weren’t on the GFE.

Third party charges, which include title insurance, other title related charges, appraisal fee, and credit reports, are scattered around the GFE. An unscrupulous loan provider trolling for prospects may deliberately understate these charges. After the shopper is hooked, the figures will be restored to the actual amounts charged by the third parties. Or the charges may end up even higher if the loan provider has a sub-rosa kickback deal with the third party service provider.

The upshot is that the GFE cannot be used effectively to shop other loan providers because the loan provider issuing it is not bound by any of the numbers on it. In many cases, the numbers on the GFE have a tendency to inflate as a loan moves to closing.

At this time, I recommend only two shopping strategies. One is to shop the Web sites of lenders recommended on my site.

These lenders don’t lure shoppers by under-pricing because shoppers can check their prices when they lock. The fixed-dollar fees charged by these lenders don’t escalate over time because the lenders guarantee them. While only one lender guarantees third party fees, the others provide honest estimates because the numbers are too easy to check to risk taking a chance. Shopping online is for people who like to be in control, are willing to do enough homework to know the mortgage features they want, and have good credit.

Strategy two is to select an Upfront Mortgage Broker (UMB) to shop for you at a fee specified in advance. UMBs are also listed on my site.

UMBs don’t under-price loans to lure clients because their deal with the borrower is about the broker’s fee, not the loan price. The UMB is committed to finding the best loan price. UMBs pass through fixed-dollar lender fees and third party settlement charges because that is part of their professional obligation to the borrower and they have no financial incentive to do anything different.

The UMB approach is for people who would rather entrust shopping responsibility to a professional, who need guidance on mortgage features or have special problems, or who just want to minimize their investment in time.

The writer is Professor of Finance Emeritus at the Wharton School of the University of Pennsylvania. Comments and questions can be left at http://www.mtgprofessor.com.


What’s your opinion? Send your Letter to the Editor to opinion@inman.com.

Show Comments Hide Comments


Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Thank you for subscribing to Morning Headlines.
Back to top
Only 3 days left to register for Inman Connect Las Vegas before prices go up! Don't miss the premier event for real estate pros.Register Now ×
Limited Time Offer: Get 1 year of Inman Select for $199SUBSCRIBE×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription