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LAS VEGAS — Real estate brokers and agents have a key role to play in guiding consumers through these troubled times in the real estate market, said participants in a Tuesday panel discussion during the National Association of Realtors’ annual conference.

“I think that in uncertain times the number one thing everyone is looking for is certainty,” said Tami Bonnell, president of U.S. operations for EXIT Realty.

Brokers must work to train their agents, she said, and agents in turn must work to educate consumers. “We need to reach out.