BrokerageIndustry News

Hangin’ in the realty office

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

I've been finishing up my continuing education (five hours to go) so I've been in the office nearly every day for a week. This is pretty unusual for me, because I'm almost never in the office. If I'm meeting a client, I go to where the client is. If I have to run a computer search, I sit in my apartment. I notice as I'm hanging out that the office is LOUD. All those other agents, yakking away about their own things. There's a lot of trading info back-and-forth ("I have this listing, any customers for it?") but nothing that I couldn't get if I stopped in once a week. The main reason to go, it seems, is that I can eavesdrop on my sponsoring brokers. Now whenever I have something complicated going on, I call in. My higher-ups are very good about assessing a situation and telling me how to react ("Well, if you lost that customer to another broker, here's what you say so you sound classy and not sour") but they also handle their own situations with their own listings. And so, by eavesdr...