Folks who know my work on Notorious R.O.B. know that I go out of my way to avoid controversy in the same way that "congresscritters" go out of their way to avoid lobbyists. In that spirit then, I’d like to tackle a topic that is sure to generate only agreement and head-nodding in all readers: forced registration on a Web site.
The impetus is a challenging and perceptive blog post by Redfin Chief Executive Officer Glenn Kelman in which he posits that hiding the address of a listing hurts the client. It appears that some multiple listing services allow a listing agent to withhold the address of a listing "without registration," and Kelman thinks this is bad juju: