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Forging ahead

A video excerpt from Kris Berg's 'Keeping it Real (estate)'

Kris Berg, broker-owner of San Diego Castles Realty in San Diego, Calif., and a weekly Inman News columnist, talks about how technology is changing the real estate business in a video excerpt from her Vook, or multimedia book, titled, "Keeping it Real (estate): A Guide to Life, Happiness and the Pursuit of Property."

"The Internet's given us a lot of efficiencies, which our customers totally dig. But the downside for us is we get out of our ...