Some lenders today are rejecting 50 percent or more of their mortgage loan applicants after the applicants have paid for an appraisal, and in some cases after they have paid a nonrefundable upfront fee to the lender. While the rejection rate varies widely from lender to lender, the overall rate is far higher than it was before the financial crisis, when rejections late in the approval process were a rare occurrence.
There are some indications that late-stage rejection rates may be highest among the largest lenders. These lenders also own, in whole or in part, the appraisal management companies (AMCs) that retain appraisers. The lender ordering an appraisal from a company in which it has a financial interest in effect receives a piece of the appraisal fee paid by a borrower the lender subsequently rejects.
There are no statistics on late-stage rejections. The statements above are based on confidential reports from professional insiders, and my mail from rejected borrowers.
The loan rejection process
Loan rejection typically occurs at one of two points. The first point is very early in the process when the loan officer or broker pulls the borrower’s credit, and does a quick study of the application. Rejection at this point is usually based on poor credit, but the application could also reveal some other glaring deficiency, such as an inability of the applicant to document income.