Tenant cries foul over ‘late keys’ charge

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

Q: When I was moving out of a condo that I had been renting for nearly seven years, I requested a pre-move-out and a post-move-out inspection from the property management company. It is not legally required where I live, but the property manager agreed to these inspections. Unfortunately, the property manager showed up a day early so I asked her to come back the next day. She never kept the appointment so I held on to the keys, as I did not want to allow the property manager to see the condo without me being there and possibly find unjustified items to deduct from my security deposit. Two days later, I got an email from the property manger wondering about the keys and threatening that she was going to charge me rent for every day that the keys were not returned. I promptly replied that I have been waiting patiently for her to show up to do the walk-through. I had already moved into my new place about a week earlier and finally turned the keys in without a walk-through. ...