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Keep your ‘friends’ close

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

As a consumer, I love Amazon. I do not consider it a callous middleman doing something evil to me. Just the opposite. Amazon delivers for free very quickly what I want -- from paper towels to e-books and much more -- at a fair price without taxes. As a digital publisher, I kinda like Amazon (notice not love) because it delivers customers for my e-books. But the e-commerce giant gives me half a customer, meaning I do not get the customer data, and Amazon takes about 50 percent of what the reader buys. Will this friction go away? No. Is Amazon an important partner? Absolutely. We work hard to keep up to speed on new developments and try to find ways to make our authors more successful on Amazon -- it is critical to their and to our success. Does its market dominance set Amazon up to be its own publisher? Yes, it is already publishing its own e-books. It has the power. That is a fact we must all live with. When I was moderating the panel at Real Estate Connect in San Francisco about list...