Paperless is great, but let’s face it: Brokers get more out of it than their clients

Broker Notebook

Learn the New Luxury Playbook at Luxury Connect | October 18-19 at the Beverly Hills Hotel

The terms "paperless" and the "paperless agent" get thrown around a lot in real estate. As buzzwords, they're right up there with "mobile." We get a little closer to actually being "paperless" each year, but there is still plenty of room for improvement. For the most part, I can and have helped clients buy or sell a home without ever printing a piece of paper. There are still agents who mess things up by printing my electronically signed documents, and having their clients sign the paper. Some say consumers are demanding paperless transactions. Although you could definitely describe my clients as demanding, most don't care if we are paperless or not. I cannot recall a day on the job where I focused on being paperless, and I don’t make a big deal out of being able to use electronic signatures in my marketing. Using email, text messages and electronic signatures is more about me than it is about my clients. It's more convenient for me to use electronic contracts and l...