Technology

Tool for tackling text and phone leads to be geared for teams

VoicePad's TeamPhone will let team leaders decide which leads go to which agent

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Real estate mobile marketing firm VoicePad has announced a new lead generation tool that will allow agents to automatically route incoming calls to team members. With "TeamPhone," which will be available later this month, teams are assigned a single phone number that connects to a VoicePad back-end system that allows team leaders to route incoming text or phone leads from specific listings or ZIP codes to agents on their team. When consumers call a team's TeamPhone phone number, they reach an automated answering service that prompts them to select which home they're calling about using VoicePad's multiple listing service-connected database, VoicePad's marketing manager, Michele Rehm, told Inman. Consumers can then choose to receive information from an agent by phone, text or mobile Web, Rehm said. They also have the option to listen to an automated voice description of the listing that VoicePad creates from MLS data, she said. The agent set to receive leads on th...